Deployment Steps and States

This article explains steps of deployment and uninstallation of Jetico client software on remote computers and how an administrator controls the processes with Jetico Central Manager Console.

The following picture illustrates states of the deployment and uninstallation processes.

Deployment process starts from State 1: Software is not deployed.

To run the deployment process Administrator should do the following:

1. Select computer (user) in the left pane of the Jetico Central Manager Console.
2. Select Deployment tab in the right pane of Jetico Central Manager Console.
3. For a certain computer (user), decide what client software should be deployed on it (for example, BCWipe only, or all available client software).
4. Click corresponding check boxes in the table in the Deployment tab that lists computers (users) and software that have to be deployed.

Check boxes for software that has to be deployed appear in a checked state with a red colored plus mark. The red mark means that Administrator has assigned the software for deployment but has not yet applied the settings. Jetico Central Manager has not saved the settings to database yet, so if Administrator quits the program or clicks Cancel , Jetico Central Manager will forget the settings. Such a state of deployment process is State 2: Software is assigned for deployment.

If Administrator clicks Apply in the Deployment tab, Jetico Central Manager saves all the settings made on Step 2 to database. From then on, Jetico Central Manager will run the process of deployment software on the remote computer. This process is divided into two parts. First, the Installation Agent should be deployed on client computer. The second part is software deployment, which happens when the user logs on to the remote computer. Deployment may complete very quickly if the remote computer is turned on and Push deployment method is used. In this case Jetico Central Manager will deploy the software when possible. Until then, the deployment process will remain in State 3: Software is queued for deployment.

As soon as Jetico Central Manager deploys client software on remote computer, the database sets State 4: Software is deployed for the computer.

The following picture illustrates Deployment tab in Jetico Central Manager Console where different computers are in different states of the deployment process. The tab has Software states legend that explains correspondence between icons and states of deployment.

To uninstall the client software Administrators should do the following:

1. Click checkbox for corresponding software and computer (user) in the Deployment tab.
2. If the software is in State 4 (software is deployed) or State 3 (software is queued for deployment), Jetico Central Manager will set State 5: Software is assigned for uninstallation for the computer. Red colored minus mark corresponds to the state, because administrator has just clicked the checkbox, but not applied the new setting yet. If Administrator quits the program or clicks Cancel, the state will return back to a previous state of the software.
3. If Administrator clicks Apply in the Deployment tab, Jetico Central Manager saves all the settings made on Step 5 to database. Since that moment state of the uninstallation process becomes State 6: Software is queued for uninstallation.
4. Since State 6 Jetico Central Manager will run process of unistallation of the software from remote computer when it will be possible. Uninstallation process can be run when the user logs on to remote computer. When the client software gets uninstalled from the remote computer, Jetico Central Manager sets initial State 1: Software is not deployed for the computer.

Note that on every step of deployment or uninstallation software from remote computers some problem may arise. The table with list of computers in the Deployment tab has the Error code column with number of error occurred (or with No error status if everything is going on correctly). Read article Deployment Error Codes to get detailed explanations and solution for the problem. To avoid most of the problems it is recommended to configure client computers (for example, to allow remote administration) as article Pre-deployment Steps describes.

Note also that Administrator can configure a whole group of computers (users) for deployment of the client software. In this case Administrator should just click checkbox with name of the group. Since that time the state Administrator sets for the group will be automatically applied for all the computers (users) from the group.

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